How We Rate Online Casino
The importance of our rating is to save you any stress from trial and error. Transparency is key, so we will take you through each step in our reviewing process. This will help you understand what you should be on the lookout for when selecting a casino.
What does it take to be listed on our site?
Our reviewing process is organic; we visit gambling sites and test them concerning certain criteria. The conditions we consider are from intense research. Our team of experts’ research to allow them to know what factors are truly pivotal when choosing a casino. Before a casino makes it to our list, it must have satisfied all the standards we propose. We take our reviewing process seriously because we know that plenty of players rely on it, and we have grown a reputation for being the best at what we do. For this reason, we only recommend the best casinos to players.
Security and Trust
We make sure there is authenticity in every gambling site we review. We first check the casino's security and ensure that players' information and payments are encrypted and undisclosed. Most players face security problems that have spoiled their gambling interests. So, we make this our first obligation in reviewing a casino. We want players to feel safe because that is the first step to winning a game. We investigate all the security protocols available on the platform. We test the technologies to ensure players can play with their minds at ease, knowing that the casino has them covered.
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1. License
Gambling in a casino with a license is important, so we check if any external body regulates the casino. We ensure the authenticity of the license by running the license number. The casino must have an active license else we will not consider it. We look for prestigious licenses from bodies like MGA, UKGC, Curacao etc.
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2. Regulated
Security and fairness are two sides of the same coin. A player should be able to enjoy fairness in every game. This means that games should be RNG certified. External bodies such as eCOGRA, iTECH labs, and so on should offer external audits. This will allow all players to get equal chances.
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3. Valid SSL
SSL encryption protects a casino site from an unsecured connection. Without valid SSL encryption, a casino site becomes vulnerable to external attacks. We conclude our security check by testing the casino's SSL encryption and other security tools.
Games and Software
You are in an online casino mainly to have fun; you cannot have fun without the best games. We only recommend casinos that offer players the best game collections. The games offered by these platforms must be of the best quality. We test the gameplay and calculate the RTP on each slot. We go further to check how diverse the game collection is. This ensures that players with different gaming interests find something that works for them. We also look at the game developers; we ensure they are licensed and regulated.
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1. A Wide Variety of Games
All casino players are different; you would agree with the saying 'one man's food is another's poison'. Thus, we ensure that the gambling site offers players multiple options when it comes to games. Players should have a wide pool of high-quality games to choose from. This should include both slots and table games.
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2. Game Software from Top Developers
The top developer has gained experience that allows them to offer the best. It is paramount for a casino to collaborate with the best software developers to ensure that their gaming catalogue includes only the best pokies, table games, live dealer games and other gambling site options. The games must have good graphics, audio effects and overall gameplay.
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3. High-quality Downloadable Software
Nowadays, most players prefer to gamble on the go. It is all about convenience, and we can all agree that there is nothing as convenient as having casino software on your mobile device. This way, you can gamble with no stress at your pace. The casino must provide players with downloadable Software. We test the apps ourselves.
Bonuses and Promotions
Bonuses are important for both new and old players. New casino players can start a risk-free journey by using bonuses to play, and old players have the skills to convert bonuses into real money and easily win. Bonuses add value to your bankroll, so we ensure to check the casino bonus system. The casino must be generous and realistic with all the rewards they offer players. The terms and conditions attached to the bonus must be such that players can meet with little or no stress. There should be welcome bonuses, free spins, no deposits bonus and so on.
Banking & Money
Since the casino industry is primarily a part of the financial industry, we ensure that all recommended casinos offer players reliable ways to get money in and out of their casino bankroll. We try out all the banking methods to ensure that every information we provide you is organic and from experience. We check the features of all the methods available. We check the deposit time, withdrawal time, charges and so on. We also run quick checks on the methods to ensure they are safe and secure. All the casinos we suggest have decent banking methods that are localized to accept different currencies.
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1. Wide selection to make Deposits and Withdrawals
Every player is different just as it is with games. Each player has unique expectations when making payments. The casino has the responsibility to provide numerous methods of payment. We fund casino bankrolls using different methods to determine the minimum and maximum limits. We also check how fast the transaction is processed. For withdrawals, we ascertain the processing speed by requesting cashouts. Ideally, we expect the processing time to not exceed 24 hours; the faster, the better. We also ensure that the methods are available 24/7 and support different currencies. This way, you can transact with zero stress.
Customer Care
When you run into technical difficulties, it is the responsibility of the casino to lend you support. We check the customer support system by using all the available channels. The casino must offer phone lines, email, social media handles and live chat support. The customer support lines must be open 24/7 to ensure players can get support whenever they want. The emails must be equipped to reply in at least 24 hours. Phone lines and live chat support should be instantly responsive. We chat with customer support and call the phone lines to ensure that the representatives are friendly and ready to offer support.
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1. Data Protection
Players want to ensure that all the information they disclose is confidential. This means that what happens in the casino should stay in the casino. All information provided by the players should be used only for the intended purpose, without any third party being involved.
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2. Safety and well-being
Gambling can be thrilling and overwhelming. We rate casinos that ensure players are socially and financially safe when gambling. We check the limits imposed by the casino, we check for the protection of minors, and we also check if the casino has a Responsible Gambling section dedicated to enlightening players on the danger of irresponsible gaming.
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3. Easy Access to Support
Players should not suffer to get support; the casino industry is all about availability and convenience, so players should have 24/7 support. The casino support system should be open to offering support to players at any time of the day. There should be multiple channels in place as well.
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4. Speedy and Informed Solutions
We are very practical with our approach; we contact customer support with different inquiries and problems. We look out for how fast customer support can offer an adequate solution to the problem. We also consider how friendly and supportive they are. The solutions offered must be current as well.
Mobile Friendly
With many players shifting their attention to mobile gaming, we ensure that the casino offers a mobile platform compatible with many devices. The casino must be designed to offer the best quality for mobile players. Casino players who enjoy the privacy and comfort of mobile gaming should be able to enjoy games that are optimized to have the best quality. The casino should also be able to offer players a downloadable app that works smoothly on both Android and iOS. All the features on the native platform must be conserved on the mobile platform.
